Legal & Grievance Contact

Legal template noticeThis document is a good-faith template drafted to reflect major data-protection and consumer-protection frameworks (EU/UK GDPR, US CCPA/CPRA, India DPDP Act 2023 & Consumer Protection Act 2019, Australia Privacy Act 1988). It is not legal advice. Have a licensed attorney review before you launch.

Productify is in closed beta. Questions about renting or providing GPUs go to support; many are answered in the FAQ. Response times: [TODO: confirm support hours and response time].

General contacts

Supportsupport@productifynow.comRenting, provider applications, orders, refunds

Privacyprivacy@productifynow.comData access, deletion, portability requests

Legallegal@productifynow.comTerms, licensing, partnerships

Abuseabuse@productifynow.comReport a listing, user or workload

India — Grievance Officer (IT Rules 2011 & DPDP Act 2023)

Grievance Officer: To be appointed on launch.
Email: grievance@productifynow.com
Working hours: Monday–Friday, 10:00–18:00 IST.
Acknowledgement: within 24 hours. Resolution: within 15 days.

EU & UK — Data Protection Officer

DPO: dpo@productifynow.com. You may also contact your national supervisory authority (e.g., Ireland's DPC, UK ICO).

US — DMCA agent

DMCA: dmca@productifynow.com. Follow the notice format described in the Acceptable Use Policy §6.

Law enforcement

Valid legal process (subpoenas, court orders, MLAT requests) should be sent to legal@productifynow.com. Emergency requests: mark the subject line "EMERGENCY DISCLOSURE REQUEST" and expect a response within 12 hours.

Registered address

To be added at company registration — productifynow.com.